Let Them Wait on Hold - By using a travel agent you no longer have to wait on hold and talk to automated systems while trying to book different parts of your trip.
Business Concerns - If the airline you are scheduled to use goes on strike or bankrupt while you are traveling, your travel agent can work to find you alternate travel means while you continue to relax at the hotel.
Transportation in Smaller Countries - Travel agents can arrange all your transportation and travel needs, especially in those smaller countries where you may not know if cabs or van services are safe.
Group Hotel Reservations - Travel agents can help to keep everyone in the group on the same floor at a hotel.
Charter Private Boating Trips - Travel specialists can help you to avoid paying top dollar for chartered snorkeling or fishing trips for large groups. They can often find great deals for large groups who want to do personalized tours.
*source information provided by ASTA